Refund Policy – Fastworldservice.com & TotalServicehub.com
Last Updated: January 2025
At Fastworldservice.com and TotalServicehub.com, we strive to provide the best possible service. If, for any reason, you are not satisfied with your purchase or experience, we are here to assist. Please read our Refund Policy carefully to understand the terms under which we issue refunds.
1. General Refund Policy
We offer a straightforward and customer-friendly refund policy on select products and services purchased through our platform. However, please note that certain services, once availed, may not be refundable based on their nature.
Refund requests must be submitted within a specific period after the purchase, which varies by the type of service or product. All refund requests are subject to approval based on the circumstances.
2. Refund Eligibility
To be eligible for a refund, the following conditions must be met:
- The service or product must be purchased directly through Fastworldservice.com or TotalServicehub.com.
- You must submit the refund request within 7-30 days from the date of purchase, depending on the product or service.
- Refund requests are only accepted if the service was not provided or if there was an error or issue with the service.
Refund requests are not accepted for:
- Products or services that have been fully delivered or completed as per the agreed terms.
- Digital products, online courses, and services that were fully accessed or downloaded.
- Any product or service that violates our Terms & Conditions or Privacy Policy.
3. How to Request a Refund
If you are eligible for a refund, please follow these steps:
- Visit the Refund Request Page: Go to the Refund Policy page and click on the refund request link.
- Provide Order Details: Include your order number, service/product details, and reason for the refund.
- Submit the Request: Submit your request via our Contact Us form or email us at support@fastworldservice.com.
- Processing Time: Refund requests will be reviewed, and you will receive an update on the status within 7-10 business days.
4. Refund Process
Once your refund request is approved, we will process the refund to your original payment method. The time it takes for the refund to appear in your account will depend on your payment provider. It may take anywhere from 3 to 10 business days for the funds to be returned.
If you paid via Fastworldservice.com Pay, the refund will be processed to your Fastworldservice.com Pay account.
5. Non-Refundable Services
Certain services are non-refundable due to their nature. These services may include but are not limited to:
- Consultancy services that have been rendered.
- Advertising services once the campaign has been launched.
- Subscription-based products once the service period has started.
- Event registrations and ticket purchases for which the event has already occurred.
For more information on non-refundable services, please refer to our Terms & Conditions.
6. Refund Exceptions
In certain cases, we may provide exceptions to the refund policy. These exceptions may include issues with billing, undelivered services, or technical errors. If you feel that you have an exceptional case, please reach out to us via our Support Team.
7. Payment Method and Refund Method
Refunds will be processed using the same method that was originally used for payment. If you made your payment using credit/debit cards, refunds will be issued to the same card. If you used Fastworldservice.com Pay, refunds will be made to your Fastworldservice.com Pay account.
For any issues with refunds, please contact our Help Center.
8. Contact Us for Refunds
If you have any questions about this Refund Policy or need assistance with your refund request, please feel free to reach out to our customer service team:
- Email: support@fastworldservice.com
- Phone: +91-9661396261
- Contact Form: Visit our Contact Us page.
9. Important Links:
- Terms & Conditions: Review our complete terms of service.
- Privacy Policy: Learn how we protect your information.
- Help Center: Find answers to frequently asked questions.
- Security Page: Learn about our payment security measures.
This Refund Policy is designed to ensure a transparent, fair, and efficient process for our customers. If you have any questions or require assistance, don’t hesitate to contact us.